October 22, 2015, Mt. Prospect, IL – Cummins Allison, the leading innovator and provider of coin, currency and check processing technology as well as ATMs, today announced that Healthcare Financial Federal Credit Union, located in New Haven, Connecticut, has added a Cummins Allison ATM to an offsite healthcare professional building at 1 Long Wharf Drive.
“Our goal was to expand our presence and make our services as convenient as possible for our members,” said Josephine Savino, CEO, Healthcare Financial Federal Credit Union. “Our main objective was to place an ATM in the facility that aesthetically complemented the contemporary décor of the lobby, was cost-effective and reliable.”
Healthcare Financial Federal Credit Union selected the H22N lobby cash dispenser ATM. “We researched many vendors and received many quotes,” says Savino. “We needed a company that was easy to work with, would be there from start to finish and guarantee their product. In today’s marketplace, there are not many companies willing to stand behind their product, however, Cummins Allison did. I approached our Board of Directors and they unanimously agreed to give them a try.” Savino said.
Cummins Allison’s dedicated ATM installation team coordinated the rigging and branding. They worked with Savino to develop custom screen graphics, and interfaced with the bank’s ATM processor to ensure that the needs of Healthcare Financial Federal Credit Union were met quickly and efficiently.
Cummins Allison provided Healthcare Financial Federal Credit Union with a variety of branding options and ultimately Healthcare Financial selected a surround that was designed to reflect the professional image of the facility it was placed in. “We received a very reliable product that looks beautiful in its custom kiosk,” said Savino.
“The personal attention received was excellent. The ATM was up and running on schedule and I knew exactly what was going on every step of the way. The product I received is exactly what I expected,” said Savino.
“More and more banks and credit unions are looking to Cummins Allison for their ATM needs .We are delighted to be able to provide a high quality product backed by great service for members of Healthcare Financial Federal Credit Union,” said Mark Tankle, senior director, ATM business unit, Cummins Allison. "We believe personalized service, attention to detail, and on-time performance is what set us apart from others.”
Cummins Allison offers a complete line of high quality, reliable ATMs to fit any branch configuration. Our nationwide network of local sales and service support stands behind all our products and is noted for its proactive focus, expertise, quick response times and customer service orientation.
For more information visit: www.cumminsallison.com/atm
About Healthcare Financial Federal Credit Union
Healthcare Financial Federal Credit Union is a not-for-profit, member-owned financial cooperative providing financial banking services to people within the healthcare community. Chartered in 1950 as the Grace New Haven Hospital Employees Federal Credit Union the name of the credit union changed over the years to reflect the many healthcare facilities and organizations and affiliations associated with the hospital. In 2012, the credit union was approved for a new charter - Trade Industry Professional - paving the way for Healthcare Financial Federal Credit Union to grow and serve more of the healthcare community. Membership is open to all healthcare employees in the four southern counties of Connecticut.
About Cummins Allison
Cummins Allison is the leading innovator and provider of check, currency and coin handling solutions, as well as full-function ATMs. Our world-class sales and service network includes hundreds of local representatives in more than 50 offices in North America, 6 wholly-owned subsidiaries and is represented in more than 70 countries around the world. For more information about our award-winning solutions, visit www.cumminsallison.com.
